CASE STUDIES
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Mobile Wallet, West Africa
Objectives
To introduce a robust and user-friendly mobile wallet platform in a region with low banking penetration, aiming to provide financial inclusion for the unbanked and underserved population.
Challenges
Limited banking infrastructure
in rural areas
High dependency on cash transactions
Lack of trust in digital
financial systems
Solutions
A mobile wallet platform was developed and deployed, offering features such as
Peer-to-peer (P2P) money transfers.
Utility bill payments and mobile airtime top-ups.
Merchant payments and QR code-based transactions.
Integration with local financial institutions for cash-in and cash-out services.
Key Features
Multi-lingual support for
regional languages
Offline functionality for areas with low internet connectivity
Biometric authentication for enhanced security
Outcomes
Onboarded 1 million+ users within the first year.
60% increase in digital financial transactions.
Boosted trust in digital platforms through robust security and ease of use.